Gucci Savoy medium trolley

Products pre-ordered or made-to-order will be shipped using Premium Express service on the estimated date stated on the product's description page. 

Returns are always free, and you have 30 days from the date of receiving your order to return it through either Home Delivery or Collect In-Store. You can do this by selecting "Return this Item" on your MY GUCCI account, through your delivery confirmation email, or by contacting a Client Advisor. Once approved, you will receive a prepaid shipping label via email, or you can access it from your MY GUCCI account. Follow the provided instructions to schedule a pickup with the courier.
 

Alternatively, you can return your purchase in-store.
 

Exchanges are also available at no cost within 30 days of delivery. To exchange for a different size of the same item, click the link in your order confirmation email or log into MY GUCCI and go to the 'My Orders' section. For other types of exchanges, please contact us or visit a Gucci store.

Made-to-order and personalized items are final sale and cannot be returned or exchanged.

For further information, please consult the FAQs section at checkout or on our website.

Gucci accepts the following forms of payment for online purchases:

• Visa
• MasterCard
• American Express
• PayPal*
• Wire Transfer**
• Klarna***

*excluding Kuwait, Qatar and Saudi Arabia.
**Wire transfer may not be used to purchase personalized items.

***Klarna is available for purchases up to 4000 EUR with pay now, from 35-3000 EUR when paying in instalments and up to 500 EUR when paying after 30 days.​

For credit card payments, please note that your billing address must match the address on your credit card statement.

Please note that once your order is placed your credit card will be authorized for 0 GBP (CHF, AED, SAR or EUR for all other countries); this is for verification purposes only and will protect you from any risk of fraud. The authorized amount will be released by your credit card’s issuing bank according to its policy.

Save as otherwise stated on the website during the purchase process, the purchase transaction will only be charged to your credit card after we have verified your card details, received credit authorization for an amount equal to the purchase price of the ordered products, confirmed product availability and prepared your order for shipping.

Gucci acepta los siguientes métodos de pago para las compras online:

• Visa
• MasterCard
• American Express
• PayPal*
• transferencia bancaria
• Klarna**

*con la excepción de Kuwait, Qatar y Arabia Saudita.
**Klarna está disponible para compras de hasta 10000 EUR si se paga al contado, y hasta 5000 EUR si se paga después de 30 días.

Para los pagos con tarjetas de crédito, tenga en cuenta que la dirección de facturación tiene que corresponderse con la que aparece en su extracto de tarjeta de crédito.

Asimismo, le informamos de que una vez que haya cursado un pedido, se llevará a cabo una autorización de 0 euro (o GBP, CHF. AED, SAR). Esta autorización se realiza únicamente a efectos de verificación y permite protegerle de cualquier riesgo de fraude. El importe autorizado será liberado por el banco emisor de la tarjeta de crédito de acuerdo con su política.

Salvo indicación contraria en el sitio web durante el proceso de compra, la transacción solo se cargará en su tarjeta de crédito tras la comprobación de los datos de la tarjeta, la recepción de la autorización de crédito por un importe igual al precio de compra de los productos del pedido, la confirmación de la disponibilidad de los productos y la preparación de su pedido para el envío.