Gucci products are made with carefully selected materials. Please handle with care for longer product life.
- Protect from direct light, heat and rain. Should it become wet, dry it immediately with a soft cloth
- Store in the provided flannel bag or box
- Clean with a soft, dry cloth
Shipping, Returns & Exchanges
| Shipping Service & Fee | Delivery Estimate from shipping |
Express Free | All European Countries: 1-2 business days. UAE: 2-3 business days. Kuwait, Qatar, Saudi Arabia and remote areas* of each country: 3-4 business days. |
Collect In-Store Free | Delivery in 1-2 business days Store Collection Period: 14 days |
Products pre-ordered or made-to-order will be shipped using Premium Express service on the estimated date stated on the product's description page.
Returns are always free, and you have 30 days from the date of receiving your order to return it through either Home Delivery or Collect In-Store. You can do this by selecting "Return this Item" on your MY GUCCI account, through your delivery confirmation email, or by contacting a Client Advisor. Once approved, you will receive a prepaid shipping label via email, or you can access it from your MY GUCCI account. Follow the provided instructions to schedule a pickup with the courier.
Alternatively, you can return your purchase in-store.
Exchanges are also available at no cost within 30 days of delivery. To exchange for a different size of the same item, click the link in your order confirmation email or log into MY GUCCI and go to the 'My Orders' section. For other types of exchanges, please contact us or visit a Gucci store.
Made-to-order and personalized items are final sale and cannot be returned or exchanged.
For further information, please consult the FAQs section at checkout or on our website.
グッチのパッケージ
グッチ公式オンラインショップでご購入いただいた製品には、クリエイティブ・ディレクター サバト・デ・サルノが選んだ、グッチ ロッソ アンコーラ（深い赤）のパッケージにオンライン限定の再利用可能なコットンキャンバス製トートバッグとご一緒にお届けします。イメージ画像は代表的なものです。予めご了承ください。
