Gucci products are made with carefully selected materials. Please handle with care for longer product life.
- Protect from direct light, heat and rain. Should it become wet, dry it immediately with a soft cloth
- Fill the bag with tissue paper to help maintain its shape and absorb humidity, and store in the provided flannel bag
- Do not carry heavy products that may affect the shape of the bag
- Clean with a soft, dry cloth
Shipping, Returns & Exchanges
| Shipping Service & Fee | Delivery Estimate from shipping |
Express Free | All European Countries: 1-2 business days. UAE: 2-3 business days. Kuwait, Qatar, Saudi Arabia and remote areas* of each country: 3-4 business days. |
Collect In-Store Free | Delivery in 1-2 business days Store Collection Period: 14 days |
Products pre-ordered or made-to-order will be shipped using Premium Express service on the estimated date stated on the product's description page.
Returns are always free, and you have 30 days from the date of receiving your order to return it through either Home Delivery or Collect In-Store. You can do this by selecting "Return this Item" on your MY GUCCI account, through your delivery confirmation email, or by contacting a Client Advisor. Once approved, you will receive a prepaid shipping label via email, or you can access it from your MY GUCCI account. Follow the provided instructions to schedule a pickup with the courier.
Alternatively, you can return your purchase in-store.
Exchanges are also available at no cost within 30 days of delivery. To exchange for a different size of the same item, click the link in your order confirmation email or log into MY GUCCI and go to the 'My Orders' section. For other types of exchanges, please contact us or visit a Gucci store.
Made-to-order and personalized items are final sale and cannot be returned or exchanged.
For further information, please consult the FAQs section at checkout or on our website.
구찌 패키지
크리에이티브 디렉터가 선택한 로쏘 앙코라 레드 컬러로 제작된 하우스의 시그니처 패키지입니다. 대부분의 온라인 주문 상품에는 구찌 공식 온라인 스토어에서만 만나볼 수 있는 재사용 가능한 싱글 코튼 캔버스 토트백이 함께 배송됩니다. 해당 이미지는 대표 이미지를 사용했습니다.
