Gucci产品以精心遴选的材质制作而成。为了保持产品的美观，建议您参照保养指南进行日常维护。
- 避免光源直接照射，谨防高温和雨淋。沾湿后应立即用软布擦干
- 为保持鞋子形状并吸收潮气，请填充衬纸于鞋内，然后将其收纳于随附的防尘袋和盒子中
- 用干燥的软布或软刷擦拭
SHIPPING & RETURNS INFO
Shipping
A signature will be required upon delivery.
Pre-order, Made to Order items will ship on the estimated date noted on the product description page. These items will ship through Premium Express once they become available.
Returns
Returns may be made by mail or in store. You may return items by selecting"Return this Item" from your MY GUCCI account under order details, through your delivery confirmation email or by contacting a Client Advisor. Once the request has been approved, your prepaid shipping label will be emailed to you or will be available for download in your MY GUCCI account.
For Collect-In-Store order, we offer a 30 day return/exchange window in-store or by contacting Client Services. The return window starts on the day when your item was made available for collection.
Items must remain in their original condition with all labels attached and intact. Please note, Made to Order and personalized items are not returnable.
Additional information is available during the checkout process or on the FAQs Section.
| Shipping Service | Shipping Fee | Delivery Estimate |
| Premium Express (Continental U.S.) | Free | 2-3 business days. Note that nail polish will ship ground due to shipping restictions. |
| Premium Express (Alaska, Hawaii, Puerto Rico) | Free |
|
| Next Business Day: | $25 | Order by 4pm EST on a business day. Delivery between 9am - 8pm, Monday to Friday. |
| Collect In-Store | Free | 1-2 business days. Store Collection Period: 14 days. |
Payment Options
Gucci accepts the following forms of payment for online purchases:
New: Shop on Gucci.com with monthly payments.
PayPal may not be used to purchase Made to Order Décor or DIY items.
The full transaction value will be charged to your credit card after we have verified your card details, received credit authorisation, confirmed availability and prepared your order for shipping. For Made To Order, DIY, personalised and selected Décor products, payment will be taken at the time the order is placed.
For more information about payment, visit our FAQs Section.
Gucci Packaging
The House’s signature packaging in Rosso Ancora red. At checkout, personalize your order by selecting one of our distinct packaging options. Please note, images are representative.
WOMEN'S SHOES
Sizing Guide
| SIZE | IT | UK | FR | US | AU | KR (MM) | JP (CM) | FOOT LENGTH(CM) |
|---|---|---|---|---|---|---|---|---|
| 34 | 34 | 1 | 35 | 4 | 3.5 | 210 | 21 | 21.8 |
| 34.5 | 34.5 | 1.5 | 35.5 | 4.5 | 4 | 215 | 21.5 | 22.2 |
| 35 | 35 | 2 | 36 | 5 | 4.5 | 220 | 22 | 22.6 |
| 35.5 | 35.5 | 2.5 | 36.5 | 5.5 | 5 | 225 | 22.5 | 22.9 |
| 36 | 36 | 3 | 37 | 6 | 5.5 | 230 | 23 | 23.3 |
| 36.5 | 36.5 | 3.5 | 37.5 | 6.5 | 6 | 235 | 23.5 | 23.6 |
| 37 | 37 | 4 | 38 | 7 | 6.5 | 240 | 24 | 24 |
| 37.5 | 37.5 | 4.5 | 38.5 | 7.5 | 7 | 245 | 24.5 | 24.4 |
| 38 | 38 | 5 | 39 | 8 | 7.5 | 250 | 25 | 24.7 |
| 38.5 | 38.5 | 5.5 | 39.5 | 8.5 | 8 | 255 | 25.5 | 25.1 |
| 39 | 39 | 6 | 40 | 9 | 8.5 | 260 | 26 | 25.4 |
| 39.5 | 39.5 | 6.5 | 40.5 | 9.5 | 9 | 265 | 26.5 | 25.8 |
| 40 | 40 | 7 | 41 | 10 | 9.5 | 270 | 27 | 26.2 |
| 40.5 | 40.5 | 7.5 | 41.5 | 10.5 | 10 | 275 | 27.5 | 26.5 |
| 41 | 41 | 8 | 42 | 11 | 10.5 | 280 | 28 | 26.9 |
| 41.5 | 41.5 | 8.5 | 42.5 | 11.5 | 11 | 285 | 28.5 | 27.2 |
| 42 | 42 | 9 | 43 | 12 | 11.5 | 290 | 29 | 27.6 |
HOW TO MEASURE
To select the correct shoe size, follow these steps to measure your feet and refer to the foot length column in the sizing guide:
- Wear the socks or tights you typically wear with this type of shoe.
- Stand straight on a flat surface with your heel against a wall. If needed, have someone assist you with the measurements.
- Measure from the base of your heel, keeping it pressed against the wall, to the tip of your longest toe.
- Measure both feet and use the length of your longest foot as your reference in the sizing guide.
