Gucci产品以精心遴选的材质制作而成。为了保持产品的美观，建议您参照保养指南进行日常维护。
- 避免光源直接照射，谨防高温和雨淋。沾湿后应立即用软布擦干
- 为保持鞋子形状并吸收潮气，请填充衬纸于鞋内，然后将其收纳于随附的防尘袋和盒子中
- 用干燥的软布或软刷擦拭
Shipping, Returns & Exchanges
| Shipping Service & Fee | Delivery Estimate from shipping |
Express Free | All European Countries: 1-2 business days. UAE: 2-3 business days. Kuwait, Qatar, Saudi Arabia and remote areas* of each country: 3-4 business days. |
Collect In-Store Free | Delivery in 1-2 business days Store Collection Period: 14 days |
Products pre-ordered or made-to-order will be shipped using Premium Express service on the estimated date stated on the product's description page.
Returns are always free, and you have 30 days from the date of receiving your order to return it through either Home Delivery or Collect In-Store. You can do this by selecting "Return this Item" on your MY GUCCI account, through your delivery confirmation email, or by contacting a Client Advisor. Once approved, you will receive a prepaid shipping label via email, or you can access it from your MY GUCCI account. Follow the provided instructions to schedule a pickup with the courier.
Alternatively, you can return your purchase in-store.
Exchanges are also available at no cost within 30 days of delivery. To exchange for a different size of the same item, click the link in your order confirmation email or log into MY GUCCI and go to the 'My Orders' section. For other types of exchanges, please contact us or visit a Gucci store.
Made-to-order and personalized items are final sale and cannot be returned or exchanged.
For further information, please consult the FAQs section at checkout or on our website.
Payment Options
Gucci accepts the following forms of payment for online purchases:
*excluding Kuwait, Qatar and Saudi Arabia.
For credit card payments, please note that your billing address must match the address on your credit card statement.
Please note that once your order is placed your credit card will be authorized for 0 GBP (CHF, AED, SAR or EUR for all other countries); this is for verification purposes only and will protect you from any risk of fraud. The authorized amount will be released by your credit card’s issuing bank according to its policy.
Save as otherwise stated on the website during the purchase process, the purchase transaction will only be charged to your credit card after we have verified your card details, received credit authorization for an amount equal to the purchase price of the ordered products, confirmed product availability and prepared your order for shipping.
Gucci Packaging
The House’s signature packaging in Rosso Ancora red. At checkout, personalize your order by selecting one of our distinct packaging options. Please note, images are representative.
MEN'S SHOES
These shoes run large. We recommend choosing half a size down from your regular one.
Please note that the dimensions in cms and mms refer to the length of your foot. Please take your measurements to find your Gucci size.
Sizing Guide
| SIZE | IT/EU | UK/AU | US | KR (MM) |
JP (CM) |
MX | FOOT LENGTH (INCH) |
|---|---|---|---|---|---|---|---|
| 4 | 38 | 4 | 4.5 | 230 | 23 | 4.5 | 9.61 |
| 4.5 | 38.5 | 4.5 | 5 | 235 | 23.5 | 5 | 9.76 |
| 5 | 39 | 5 | 5.5 | 240 | 24 | 5.5 | 9.88 |
| 5.5 | 39.5 | 5.5 | 6 | 245 | 24.5 | 6 | 10.44 |
| 6 | 40 | 6 | 6.5 | 250 | 25 | 6.5 | 10.04 |
| 6.5 | 40.5 | 6.5 | 7 | 255 | 25.5 | 7 | 10.16 |
| 7 | 41 | 7 | 7.5 | 260 | 26 | 7.5 | 10.31 |
| 7.5 | 41.5 | 7.5 | 8 | 265 | 26.5 | 8 | 10.59 |
| 8 | 42 | 8 | 8.5 | 270 | 27 | 8.5 | 10.75 |
| 8.5 | 42.5 | 8.5 | 9 | 275 | 27.5 | 9 | 10.87 |
| 9 | 43 | 9 | 9.5 | 280 | 28 | 9.5 | 11.02 |
| 9.5 | 43.5 | 9.5 | 10 | 285 | 28.5 | 10 | 11.18 |
| 10 | 44 | 10 | 10.5 | 290 | 29 | 10.5 | 11.30 |
| 10.5 | 44.5 | 10.5 | 11 | 295 | 29.5 | 11 | 11.46 |
| 11 | 45 | 11 | 11.5 | 300 | 30 | 11.5 | 11.57 |
| 11.5 | 45.5 | 11.5 | 12 | 305 | 30.5 | 12 | 11.73 |
| 12 | 46 | 12 | 12.5 | 310 | 31 | 12.5 | 11.89 |
| 12.5 | 46.5 | 12.5 | 13 | 315 | 31.5 | 13 | 12 |
| 13 | 47 | 13 | 13.5 | 320 | 32 | 13.5 | 12.16 |
| 13.5 | 47.5 | 13.5 | 14 | 325 | 32.5 | 14 | 12.28 |
| 14 | 48 | 14 | 14.5 | 330 | 33 | 14.5 | 12.44 |
| 14.5 | 48.5 | 14.5 | 15 | 335 | 33.5 | 15 | 12.60 |
| 15 | 49 | 15 | 15.5 | 340 | 34 | 15.5 | 12.71 |
| 15.5 | 49.5 | 15.5 | 16 | 345 | 34.5 | 16 | 12.87 |
| 16 | 50 | 16 | 16.5 | 350 | 35 | 16.5 | 13 |
HOW TO MEASURE
To select the correct shoe size, follow these steps to measure your feet and refer to the foot length column in the sizing guide:
- Wear the socks or tights you typically wear with this type of shoe.
- Stand straight on a flat surface with your heel against a wall. If needed, have someone assist you with the measurements.
- Measure from the base of your heel, keeping it pressed against the wall, to the tip of your longest toe.
- Measure both feet and use the length of your longest foot as your reference in the sizing guide.
