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Shipping, Returns & Exchanges
| Shipping Service & Fee | Delivery Estimate from shipping |
Express Free | All European Countries: 1-2 business days. UAE: 2-3 business days. Kuwait, Qatar, Saudi Arabia and remote areas* of each country: 3-4 business days. South Africa: 2-4 business days. |
Products pre-ordered or made-to-order will be shipped using Premium Express service on the estimated date stated on the product's description page.
Returns are always free, and you have 30 days from the date of receiving your order to return it through either Home Delivery or Collect In-Store. You can do this by selecting "Return this Item" on your MY GUCCI account, through your delivery confirmation email, or by contacting a Client Advisor. Once approved, you will receive a prepaid shipping label via email, or you can access it from your MY GUCCI account. Follow the provided instructions to schedule a pickup with the courier.
Alternatively, you can return your purchase in-store.
Exchanges are also available at no cost within 30 days of delivery. To exchange for a different size of the same item, click the link in your order confirmation email or log into MY GUCCI and go to the 'My Orders' section. For other types of exchanges, please contact us or visit a Gucci store.
Made-to-order and personalized items are final sale and cannot be returned or exchanged.
For further information, please consult the FAQs section at checkout or on our website.
Payment Options
Gucci accepts the following forms of payment for online purchases:
For credit card payments, please note that your billing address must match the address on your credit card statement.
Please note that once your order is placed your credit card will be authorized for 0 GBP (CHF, AED, SAR or EUR for all other countries); this is for verification purposes only and will protect you from any risk of fraud. The authorized amount will be released by your credit card’s issuing bank according to its policy.
Save as otherwise stated on the website during the purchase process, the purchase transaction will only be charged to your credit card after we have verified your card details, received credit authorization for an amount equal to the purchase price of the ordered products, confirmed product availability and prepared your order for shipping.
Gucci Packaging
The House’s signature packaging in Rosso Ancora red. Please note, images are representative.
Bijoux
Bagues
| Taille | FR | UK | US | JP |
CIRCONFERENCE (mm) DIAMETRE (mm)/ | |
|---|---|---|---|---|---|---|
| 01 | - | 41 | B | 1 3/4 | 1 | 41/13 |
| 02 | - | 42 | D | 2 1/4 | 2 | 42/13,3 |
| 03 | - | 43 | E - F | 2 1/2 | 3 | 43/13,5 |
| 04 | - | 44 | F | 3 | 4 | 44/14 |
| 05 | - | 45 | F - G | 3 1/4 | 5 | 45/14.4 |
| 06 | - | 46 | G | 3 3/4 | 6 | 46/14.6 |
| 07 | - | 47 | H | 4 | 7 | 47/14.9 |
| 08 | XXS | 48 | I | 4 1/2 | 8 | 48/15.3 |
| 09 | - | 49 | J | 5 | 9 | 49/15.6 |
| 10 | XS | 50 | J - K | 5 1/4 | 10 | 50/16 |
| 11 | - | 51 | K - L | 5 3/4 | 11 | 51/16.2 |
| 12 | - | 52 | L | 6 | 12 | 52/16.5 |
| 13 | S | 53 | M - N | 6 1/2 | 13 | 53/16.8 |
| 14 | - | 54 | N - O | 6 3/4 | 14 | 54/17.2 |
| 15 | - | 55 | O - P | 7 1/4 | 15 | 55/17.4 |
| 16 | M | 56 | P | 7 1/2 | 16 | 56/17.8 |
| 17 | - | 57 | Q | 8 | 17 | 57/18.1 |
| 18 | - | 58 | Q - R | 8 1/4 | 18 | 58/18.5 |
| 19 | L | 59 | R | 8 3/4 | 19 | 59/18.8 |
| 20 | - | 60 | S | 9 | 20 | 60/19.2 |
| 21 | - | 61 | S - T | 9 1/2 | 21 | 61/19.5 |
| 22 | - | 62 | T - U | 10 | 22 | 62/19.8 |
| 23 | XL | 63 | U - V | 10 1/4 | 23 | 63/20 |
| 24 | - | 64 | V | 10 3/4 | 24 | 64/20.4 |
| 25 | - | 65 | W | 11 | 25 | 65/20.6 |
| 26 | XXL | 66 | X | 11 1/2 | 26 | 66/21 |
| 27 | - | 67 | X - Y | 11 3/4 | 27 | 67/21.2 |
Bracelets
BRACELETS
Notez bien que les mesures concernent la circonférence intérieure du produit
| Taille | CM | IN |
|---|---|---|
| XS | 15 | 5.9 |
| S | 16 | 6.3 |
| M | 17 | 6.7 |
| L | 18 | 7 |
| XL | 19 | 7.5 |
| - | 20 | 7.9 |
| - | 21 | 8.3 |
Conseils pour la prise de mesures
Comment mesurer la bague que vous portez
- Choisissez une bague qui convient parfaitement à la taille de votre doigt.
- Placez la bague au-dessus des cercles ci-dessous. Faites concorder la partie intérieure de votre bague avec le cercle le plus proche de sa taille. La mesure obtenue correspond au diamètre intérieur de la bague.
- Si la bague est entre deux tailles, commandez la plus grande des deux tailles.
Comment choisir votre taille de bracelet
Procédez comme suit pour mesurer votre poignet:
- Munissez-vous d’un mètre ruban, d’un morceau de ficelle ou d’une bande de papier.
- Passez le mètre ruban, le morceau de ficelle ou la bande de papier autour de votre poignet, sans le comprimer, juste en dessous de l’os.
- Si vous utilisez un mètre ruban, notez le nombre (en cm) qui se superpose au 0.
- Si vous utilisez de la ficelle ou du papier, entourez votre poignet et marquez le point d’intersection, puis utilisez une règle pour mesurer l’espace en cm entre l’extrémité du morceau de ficelle ou de papier et le point que vous avez repéré.
- Le nombre en cm correspond à la taille de poignet indiquée sur le guide des tailles.