Dettagli Prodotto
Dalle stampe ai dettagli ricamati, il nome e gli emblemi della Maison sono proposti in diverse varianti su una selezione di accessori e capi ready-to-wear per la collezione Pre-Fall 2024. Questi stivali con suola spessa per bambini sono realizzati in pelle blu con dettaglio logo Gucci in rilievo. Cuciture a contrasto e lacci completano il look.
I prodotti Gucci sono realizzati con materiali accuratamente selezionati. Si prega di maneggiare con cura l’articolo al fine di garantirne una maggiore durata.
- Tenere al riparo da luce diretta, calore e pioggia. Se dovesse bagnarsi, asciugare immediatamente con un panno morbido
- Riempire le scarpe con carta velina per mantenerne la forma e assorbire l’umidità, quindi conservarle nella loro custodia in flanella e nella scatola
- Pulire con un panno morbido e asciutto o con una spazzola
Shipping Info
The Gucci official online store offers complimentary delivery on an all products within Japan. You can even choose your delivery date and receive deliveries on weekends or public holidays (excluding the New Year holiday) and collect your item in store.
Express service (next-day delivery) — Optional service with additional charge Conditions very depending on the delivery destination, so please take note of the following.
- Delivery fee: flat fee of JPY 800
- Limited to items shown as in stock
- Weekend and public-holiday delivery available
1. Express Kanto: Tokyo Prefecture, Kanagawa Prefecture, Saitama Prefecture, Chiba Prefecture, Ibaraki Prefecture, Tochigi Prefecture, Gunma Prefecture, Yamanashi Prefecture (excludes outlying islands)
- Orders placed 0:00–8:00 Monday–Sunday will be delivered from 18:00–20:00 on the same day
- Orders placed 8:00–23:59 Monday–Sunday will be delivered from 18:00–20:00 on the next day
2. Express Honshu: Honshu Area (excludes Tottori, Shimane, Okayama, Hiroshima, and Yamaguchi prefecture as well as outlying islands and other specific areas)
- Orders placed 0:00–13:00 Monday–Sunday will be delivered the next day
- Orders placed 13:00–23:59 Monday–Sunday will be delivered in two days
Collect In-Store.
For Collect In-Store orders, you can return or exchange your purchase within 20 days of collecting your item in-store or by contacting Client Services if you would like us to pick it up from an address of your choice.
Please note that Collect in Store services are not available for Beauty and Made-to-Order products.
If you have any questions about shopping and services on the Gucci official online store, please feel free to contact us using the details below.
Gucci Client Services
Email: assistance@jp-onlineshopping.gucci.com
Freephone: 0120-99-2177
Open: 10:00–20:00
Try-at-home Service
Try at home service allows you to try on multiple products or the same product in different sizes in the comfort of your own home.
You may request to try up to 3 items at a time, whose retail price totals to 500,000 yen (tax included).
- Please select the products you wish to try on gucci.com and add them to your "shopping bag". We allow Try & Buy service for up to 500,000 yen (tax included) for 3 products at a time. The product page must display "In stock".
- You will be contacted by email with a summary of the service and shipping details. Once you reply to this email, giving your consent, we will send your items out for delivery. The credit card information will be only used to confirm the credit of the product price. Please be assured that the payment will not occur until the order is confirmed.
- You can enjoy free shipping on your order, which will be delivered to the address associated with your credit card.
*Please note this service may be suspended or unavailable without prior notice for certain types of products or depending on stock.
Try-at-home service is not available for Beauty and Made-to-Order products.
Please refer to the following website for detailed instructions and precautions regarding the try-at home service.
Here
If you have any questions or concerns, please contact our client service:
- Email: assistance@jp-onlineshopping.gucci.com
- Toll free number: 0120-99-2177
Payment
We accept the following methods of payment at the Gucci official online store.
As a benefit of shopping online, we offer complimentary alteration service such as fixing the hems, shoe lining, adjustment of watch links, within two weeks from your product purchase.
If you wish to know the details, please contact Client Service.
PHONE：0120-99-2177
10:00 - 20:00
Returns and exchanges
All products are eligible for free returns and exchanges. At the Gucci official online store, we carry out returns and exchanges free of charge (and we also cover the delivery fees) for products that meet the conditions as described below. We recommend this service to customers who are unsure of their clothing, shoe or jewellery size, or who wish to inspect bags and leather goods before purchase.
Shipping & Returns Info
| Shipping Service & Fee | Delivery Estimate |
| Standard Free | Estimated delivery within 2 - 4 business days. |
A signature will be required upon delivery.
Returns may be made by mail or in store. The return window for online purchases is 30 days from the date of delivery. You may return items by selecting "Return this Item" from your MY GUCCI account under order details, through your delivery confirmation email or by contacting a Client Advisor. Once the request has been approved, your prepaid shipping label will be emailed to you or will be available for download in your MY GUCCI account.
Items must remain in their original condition with all labels attached and intact.
Additional information is available during the checkout process or on the FAQs Section.
Metodi di Pagamento
Gucci accepts the following forms of payment for online purchases:
The full transaction value will be charged to your credit card after we have verified your card details, received credit authorisation, confirmed availability and prepared your order for shipping.
Choose PayPal at checkout to split your purchase into installments:
- Pay in 4: Divide your payment into 4 interest-free installments, with no fees if paid on time.
- Pay Monthly: Spread your payments over 6, 12, or 24 months with interest applied.
For more information about payment, visit our FAQs Section.
Confezione Regalo
Il packaging distintivo della Maison in Rosso Ancora. Al momento del pagamento, personalizza il tuo ordine selezionando una delle nostre diverse opzioni di packaging. Le immagini sono indicative.
