I prodotti Gucci sono realizzati con materiali accuratamente selezionati. Si prega di maneggiare con cura l’articolo al fine di garantirne una maggiore durata.
- Tenere al riparo da luce diretta, calore e pioggia. Se dovesse bagnarsi, asciugare immediatamente con un panno morbido
- Riempire la borsa con carta velina per mantenerne la forma e assorbire l’umidità, conservarla nella sua custodia in flanella
- Non trasportare oggetti pesanti che potrebbero modificare la forma della borsa
- Pulire con un panno morbido e asciutto
Free import duties, shipping & returns info
| Shipping Service & Fee
| Delivery Estimate |
| Standard Shipping Free | Estimated delivery within 3 – 6 business days. A signature will be required upon delivery. |
| Collect In-Store Free | Estimated delivery within 1 – 2 business days. Store Collection Period: 14 days |
Duties and estimated taxes are included in the final total displayed at checkout.
Canadian import duties are covered by Gucci.
Pre-order, Made to Order and DIY items will ship on the estimated date noted on the product description page.
For Collect In-Store orders, we offer a 30-day return window in-store or by contacting Client Services. The return window starts on the day when your item was made available for collection.
Items must remain in their original condition with all labels attached and intact. Please note, Made to Order and personalized items are not returnable.
Additional information is available during the checkout process or on the FAQs Section.
*Please note that we cannot offer the in-store return service for any Vault items. For more information, read the "Return a Vault item" section on the FAQs.
United States
| Shipping Service & Fee | Delivery Estimate |
| Standard Free | Click here to view shipping and delivery information. |
Shipping, Returns & Exchanges
| Shipping Service & Fee | Delivery Estimate from shipping |
Express Free | All European Countries: 1-2 business days. UAE: 2-3 business days. Kuwait, Qatar, Saudi Arabia and remote areas* of each country: 3-4 business days. |
Collect In-Store Free | Delivery in 1-2 business days Store Collection Period: 14 days |
Products pre-ordered or made-to-order will be shipped using Premium Express service on the estimated date stated on the product's description page.
Returns are always free, and you have 30 days from the date of receiving your order to return it through either Home Delivery or Collect In-Store. You can do this by selecting "Return this Item" on your MY GUCCI account, through your delivery confirmation email, or by contacting a Client Advisor. Once approved, you will receive a prepaid shipping label via email, or you can access it from your MY GUCCI account. Follow the provided instructions to schedule a pickup with the courier.
Alternatively, you can return your purchase in-store.
Exchanges are also available at no cost within 30 days of delivery. To exchange for a different size of the same item, click the link in your order confirmation email or log into MY GUCCI and go to the 'My Orders' section. For other types of exchanges, please contact us or visit a Gucci store.
Made-to-order and personalized items are final sale and cannot be returned or exchanged.
For further information, please consult the FAQs section at checkout or on our website.
Gucci Packaging
The House’s signature packaging in Rosso Ancora red. At checkout, personalize your order by selecting one of our distinct packaging options. Please note, images are representative.
