Gucci products are made with carefully selected materials. Please handle with care for longer product life.
- Protect from direct light, heat and rain. Should it become wet, dry it immediately with a soft cloth
- Fill shoe with tissue paper to help maintain the shape and absorb humidity, then store in the provided flannel bag and box
- Clean with a soft, dry cloth or brush
Shipping, Returns & Exchanges
| Shipping Service & Fee | Delivery Estimate from shipping |
Express Free | All European Countries: 1-2 business days. UAE: 2-3 business days. Kuwait, Qatar, Saudi Arabia and remote areas* of each country: 3-4 business days. |
Collect In-Store Free | Delivery in 1-2 business days Store Collection Period: 14 days |
Products pre-ordered or made-to-order will be shipped using Premium Express service on the estimated date stated on the product's description page.
Returns are always free, and you have 30 days from the date of receiving your order to return it through either Home Delivery or Collect In-Store. You can do this by selecting "Return this Item" on your MY GUCCI account, through your delivery confirmation email, or by contacting a Client Advisor. Once approved, you will receive a prepaid shipping label via email, or you can access it from your MY GUCCI account. Follow the provided instructions to schedule a pickup with the courier.
Alternatively, you can return your purchase in-store.
Exchanges are also available at no cost within 30 days of delivery. To exchange for a different size of the same item, click the link in your order confirmation email or log into MY GUCCI and go to the 'My Orders' section. For other types of exchanges, please contact us or visit a Gucci store.
Made-to-order and personalized items are final sale and cannot be returned or exchanged.
For further information, please consult the FAQs section at checkout or on our website.
グッチのパッケージ
グッチ公式オンラインショップでご購入いただいた製品には、クリエイティブ・ディレクター サバト・デ・サルノが選んだ、グッチ ロッソ アンコーラ（深い赤）のパッケージにオンライン限定の再利用可能なコットンキャンバス製トートバッグとご一緒にお届けします。イメージ画像は代表的なものです。予めご了承ください。
Chaussures pour Femme
Ces chaussures taillent grand. Nous vous recommandons de prendre une demi-pointure de moins que votre pointure habituelle.
Veuillez noter que le dimensions en centimètres et millimètres correspondent à la longueur de votre pied. Veuillez prendre vos mesures pour identifier votre taille Gucci.
GUIDE DES TAILLES
| Taille | IT | UK | FR | US | AU | KR (MM) | JP (CM) | LONGUEURDE PIED (CM) |
|---|---|---|---|---|---|---|---|---|
| 34 | 34 | 1 | 35 | 4 | 3.5 | 210 | 21 | 21.8 |
| 34.5 | 34.5 | 1.5 | 35.5 | 4.5 | 4 | 215 | 21.5 | 22.2 |
| 35 | 35 | 2 | 36 | 5 | 4.5 | 220 | 22 | 22.6 |
| 35.5 | 35.5 | 2.5 | 36.5 | 5.5 | 5 | 225 | 22.5 | 22.9 |
| 36 | 36 | 3 | 37 | 6 | 5.5 | 230 | 23 | 23.3 |
| 36.5 | 36.5 | 3.5 | 37.5 | 6.5 | 6 | 235 | 23.5 | 23.6 |
| 37 | 37 | 4 | 38 | 7 | 6.5 | 240 | 24 | 24 |
| 37.5 | 37.5 | 4.5 | 38.5 | 7.5 | 7 | 245 | 24.5 | 24.4 |
| 38 | 38 | 5 | 39 | 8 | 7.5 | 250 | 25 | 24.7 |
| 38.5 | 38.5 | 5.5 | 39.5 | 8.5 | 8 | 255 | 25.5 | 25.1 |
| 39 | 39 | 6 | 40 | 9 | 8.5 | 260 | 26 | 25.4 |
| 39.5 | 39.5 | 6.5 | 40.5 | 9.5 | 9 | 265 | 26.5 | 25.8 |
| 40 | 40 | 7 | 41 | 10 | 9.5 | 270 | 27 | 26.2 |
| 40.5 | 40.5 | 7.5 | 41.5 | 10.5 | 10 | 275 | 27.5 | 26.5 |
| 41 | 41 | 8 | 42 | 11 | 10.5 | 280 | 28 | 26.9 |
| 41.5 | 41.5 | 8.5 | 42.5 | 11.5 | 11 | 285 | 28.5 | 27.2 |
| 42 | 42 | 9 | 43 | 12 | 11.5 | 290 | 29 | 27.6 |
COMMENT MESURER
Pour sélectionner la bonne pointure de chaussures, suivez ces instructions afin de mesurer vos pieds et référez-vous à la colonne de longueur du pied dans le guide des tailles:
- Portez les chaussettes ou collants que vous portez habituellement avec ce type de chaussure.
- enez-vous droit(e) sur une surface plane, talons contre un mur. Si nécessaire, demandez à quelqu’un de vous aider à prendre les mesures.
- Mesurez à partir de la naissance de votre talon, en le maintenant appuyé contre le mur, jusqu’à la pointe de votre orteil le plus long.
- Mesurez les deux pieds et utilisez la longueur du pied le plus long comme référence dans le guide des tailles.
