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Who we are

Founded in Florence in 1921, Gucci is one of the world’s leading luxury fashion brands, with a renowned reputation for creativity, innovation and Italian craftsmanship. Gucci is part of the Kering Group, a world leader in apparel and accessories that owns a portfolio of powerful luxury and sport and lifestyle brands.

Kering Group

Kering empowers its employees to fulfill their potential and creativity by fostering their skills and performance in the most imaginative and sustainable manner.
www.kering.com

5th Avenue flagship store
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Client ServicesGUCCI United States
Inquiries about Gucci website or online purchases
Phone

Our Client Advisors are available Monday through Saturday, 9:00AM - 11:00PM (EST) and Sunday, 10:00AM - 9:00PM (EST), excluding holidays.

CALL US AT ‎+1.877.482.2430
live chat
Our Client Advisors are available to chat Monday through Saturday, 9:00AM - 11:00PM (EST) and Sunday, 10:00AM - 9:00PM (EST), excluding holidays. The option to chat will become active during these hours once an advisor is available.
Apple Messages
Our Client Advisors are available to answer your Apple messages from Monday - Saturday from 9 AM to 8 PM (EST). Sunday from 10 AM to 7 PM (EST).
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Our Client Advisors are available to answer your WhatsApp messages
Monday through Saturday, 9:00AM - 8:00PM EST,
and Sunday 10:00AM – 7:00PM EST, excluding holidays.
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